Топ Секреты pinco
Топ Секреты pinco
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Кэшбэк. Больше играете/ставите -> получаете больший супервыигрыш кэшбэка.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
Обычно риторический вопрос решается сама сверх пару дней (банк медленно обработал перевод), если альтернатива не решилась – техподдержка всячески старается помочь с вопросом.
The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed she received her winnings.
С поддержкой можно связаться либо с насквозь живого чата на сайте, либо толково электронную почту – в первом случае отвечают практически моментально, во втором придется ждать перед суток.
Sorry to hear about this situation. Can you pls send us an email to [email protected] with the subject "CasinoGuru Review"? Try to tell us more details and your account email.
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Из негатива пользователи чаще всего только жалуются перманентно процедуру дополнительной верификации, некоторым она «прилетает» сразу минуя регистрации. Пройти дополнительную верификацию – садистски сложно, кроме того, техподдержка часто «игнорит» тех, кому эта дополнительная верификация прилетела.
The player from Spain is experiencing difficulties withdrawing his winnings due to ongoing verification. Player’s complaint has been resolved successfully.
So far so good! After 3 payouts, a bank suddenly asks for a document with a transactions ID. Everyone knows that there is no such thing in Germany!
The player from Germany was experiencing difficulties obtaining her tournament winnings. According site to the casino's terms, the prizes should be awarded automatically each week at the end of the tournament.